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Job Compliments That Reach Employees
By: Jay Bauder
As a manager you are responsible for the smooth running of
company affairs. You know that this takes the effort of every
person who reports to you. When an employee has brought a big
project in on-time and on- budget you may want to express your
gratitude in a personal way that shows total understanding and
appreciation. You may want to provide a compliment that will
motivate him/her, as well as to thank them for the work that
they have already achieved.
Here's how to make your compliments reach their heart, not just
their head, to impart a positive affirmation that will make them
feel that you really understand and care. There are three parts
to a successful compliment, namely: the Reason, the Feeling and
the Result. Putting these parts together will send a message to
your employee that will lift their spirits and send their ego
flying!
THE REASON
To give a successful compliment you need to identify what the
other person did that encouraged you. Why do you want to give
the compliment? What did your employee do to warrant it?
You need to pinpoint the reason why you want to give them a
compliment so that your employee can understand why you are
giving it.
Describe the project that they were working on. Don't use only a
single sentence - provide at least three sentences to describe
your employee's involvement with the project.
When you see exceptional work performance there is reason to
provide a compliment that imparts meaning, so go into as much
detail as possible about the project itself.
THE FEELING
How did you feel when your employee completed the project and
produced a result that was much higher than expected?
When a compliment is given that seems to have no just cause, it
appears to be superficial. Terms like "Wow" or "Fantastic" are
loud expressions suitable to be used at baseball or basketball
matches and won't suffice to touch the heart of an employee.
You will need to put your own emotions into words - and for some
of us, this can be close to impossible. Here are some emotive
words that you can use to help describe how you may be feeling:
grateful, excited, surprised, happy, pleasant, relaxed,
peaceful, thrilled, tickled pink, joyful, elated, ecstatic,
pleased, thankful, relieved, overjoyed, glad.
Disclosing your feelings or emotions to an employee produces
communication at an emotional level, bypassing the intellect.
This is a deeper level of communication that reaches for the
heart, not just the head.
Since most work relationships are driven by position (e.g.
manager to employee), you may find this part of the message more
difficult to deliver than expected. However this is where you
are able to produce the greatest gains in manager-employee
relations.
THE RESULT
In order to create a compliment that reaches the heart, you need
to be able to tell an employee how their actions have helped out
the business. Be as factual about this as possible. You will
need to provide some visible figures that represent the
percentages gained as a result of their work.
For example, did it save the company money or eliminate expense?
Did the project have any unforeseen problems that were easily
solved by the employee? Why are things different because of
their work?
This is part three of the message and provides a meaningful
basis for awarding your employee a compliment that they deserve.
PUTTING IT ALL TOGETHER
Here is the formula for producing a great compliment that
touches the heart:
REASON + FEELING + RESULT = GREAT COMPLIMENT
With a little practice this formula provides you the ability to
land a meaningful compliment into the heart of your employee
that says quite strongly, "Well done!"
About the author:
Jay is the web owner of http://www.jobs-in.com Jobs | Job Search Resources,
a website that provides information and resources on searching
for jobs nationwide. You can visit his website at: Job Search
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